Metro Express is firmly committed to protecting the privacy of its customers and those who contact us for information. Metro Express is the sole owner of the information collected on this site. We will not share, sell, or otherwise distribute the financial or personal information of our customers or those who otherwise provide personal information, to any other organizations in any way other than what is disclosed in this document.
This privacy statement discloses the privacy practices for meyers.ca and meyerstransport.com. If you have questions or concerns regarding this statement, you should first contact the Metro Express Privacy Department by email at Privacy@metroexpress.ca.
All financial and personal information collected by, and on behalf of, Metro Express is held in the strictest confidentiality. Any information, such as an email address, billing and shipping addresses, and other contact information, submitted via a download form, purchase form, beta team registration, or newsletter subscription, remains the sole property of Metro Express. This information is used to help us process payment and to send registration and account details to our customers.
If, at any time, Metro Express is going to use your personally identifiable information in a manner different from that stated at the time of collection, we will notify you via email. You will have a choice as to whether or not we may use your information in this different manner. In addition, if Metro Express makes any material changes in our privacy practices that do not affect user information already stored in our database(s), we will post a prominent notice on our web site notifying users of the change. In some cases when we post the notice we will also email those users who have opted to receive communications from us, notifying them of the changes in our privacy practices.
There are also instances when Metro Express will use a “cookie” in order to track website usage. These cookies do not collect personal information and are usually terminated once customers leave the site. These cookies record the time of your visit, the date, the “referring” page that brought you to our site, and the IP address that your ISP has assigned to your computer at the time of your visit. This anonymous information is used to assist us in refining our web sites to create a better user experience.
To further protect the privacy of our customers, access to information by our employees is restricted within the company. Only select employees with an absolute need to use that information, in order to better serve customers, are able to view any personal details submitted.
From time to time, Metro Express will request more specific information about our customers. This is done in the form of surveys and is completely voluntary. The information gathered in these surveys helps us determine who our customer base is and what their needs are. By compiling this data we can work to improve customer experiences with the company.
Personal information provided by customers is sometimes used to contact individuals regarding new information about Metro Express products and services. Anyone contacted by Metro Express with product or service information can request to be removed from further updates at any time. To be removed from Metro Express mailing list or to modify your information previously provided, please follow the instructions at the end of the email.
More than anything, Metro Express tries to treat its customers as each one of us would like to be treated. We value our privacy and we value yours, too. It is our goal to make your experience with Metro Express a safe and positive one.